Liz James jewelry is designed and made to last for generations. Each piece is carefully handcrafted and inspected during every step of the process. However, if a defect occurs, we’re happy to repair or replace the piece upon verification of the issue.
Please email all warranty claims, including pictures of the damage and original proof of purchase, to liz@lizjames.com. Be sure to include your preferred contact method, and someone from our team will follow up with next steps.
Please note: all repairs are subject to shipping charges, and a nominal repair fee may apply depending on the nature of the repair.